I have had the pleasure of knowing Russell Figaredo and ABC NYC/UNITED Limousine for many years. He has been an important part of my New York experience.
Mr. Figaredo builds a fine rapport with his clients. It is always a personal approach. He takes the time to know who is clients are and what are their needs. His cars are always in impeccable shape. Mr. Figaredo is very reliable and extremely knowledgeable about New York, its sights and attractions.
Again, it is a great feeling to know when you need transportation in NYC he will provide you with friendly, warm, and caring service that you can count on. He is a treasure.
Thank you,
Linda
Dear RUSSELL,
I’ve written this recommendation of your work to share.Details of the Recommendation: “I have had the pleasure to work with Russell Figaredo, President/Owner at ABC NYC Limousine and Concierge on many occasions. Whoever said New Yorkers are pushy haven’t met Russell. He is patient, on top of his game, and a yes man – if you need it done, he’s the guy that will make it happen. He also providers (by a landslide) the best livery service in NYC, offering up personable and reliable drivers, with top-notch vehicles.
As an executive assistant to a very busy man, it is great to find those people that you can trust to get it right, all of the time. Russ is this guy.”
Tatum Bartlett
Service Category: Livery and Concierge Services
Year first hired: 2007 (hired more than once)
Top Qualities: Great Results, Personable, High Integrity
Russell is the best in the business. He’s completely reliable, trustworthy, ethical and will absolutely positively get the job done. If you need a great concierge, Russell is your man.
Katharine C. Giovanni, CCS
Hi Russell!
David and Laure raved about ABC NYC Limo and I cannot thank you enough for taking such wonderful care of them! I am cc-ing Emery Whalen, she handles our public relations etc. She’ll be in touch soon and thank you again!!
Ariane
Russell,
I can’t believe the service your company provided last night. You coordinated a hummer for 22 people. You met me personally. Had all the liquor I asked for. You showed up in a suit, which really impressed me. The driver was great! I had a party for my partner’s birthday. He was blown away! Feel free to edit and post on your blog.
Ian.
P.S. if you need any referrals, anyone can text me. You can give my number out.
Russell – thanks for such wonderful service! She was very happy! Your company is great! I will use you in the future!
Thanks
Jessica Sumner
I work remotely in Los Angeles, and when my boss asked me to plan an event in New York for some of his VIP clients, I felt totally lost. Then I found Russell Figaredo from ABCRNBLIMOS/ Concierge and my anxiety level went from about a ten to a zero in one phone conversation with him. Not only does he know his business
and his city inside and out, he even counseled me on some more cost-effective choices for the event (which made me look good to the boss!) Russell Figaredo provides a level of customer service and care that has become a lost art in today’s business world. ABC RNB LIMOS/ Concierge will be our first phone call from now on. Thank you, Russell!Cara Petrie
Operations & Logistics Coordinator
TRU Staffing Partners, Inc.
Hello Russell:
Thank you for the quick reply.
I spoke with Richard and he is emailing details to me momentarily.
I’m impressed with the rapid response and the results you’ve been able to achieve.
We should connect either before my departure or after my return, as I believe your services would certainly have tremendous appeal to a number of associates, as well as organizations with which I’m involved.
Thanks, again.
Best
-Scott
We have used several limo services in NYC and ABC is the best of them all. The driver was prompt and courteous. The limo was immaculate, not dirty and dated like some other services. Russell was so very quick to answer the phone and respond to all our questions. He emailed our confirmation immediately. ABC will be highly recommended by us. We will also never use anyone else but ABC when we’re in the city.
Your very happy and satisfied clients,
Arlene & Harry Seligman
Dear Russell,
I just spoke to Mr. Ayscue and he said that they were very pleased with your service! I really appreciate how you personally stepped in to ensure that our VIP’s received quality treatment. They were also really impressed with the suit! We’ll be sure to check out your other affiliate locations during our upcoming business trips! Thanks again!
Kind Regards,
Gwen Crute
Securewest International
I’ve been a customer of ABC Limo for a few years and have been consistently impressed by their professionalism and great customer service. Despite many last-minute requests from my end, they are always responsive and do whatever they can to serve my requests. Additionally, they use efficient account systems to help meet my own expense reporting requirements without creating extra work and forms for me! I’d happily recommend ABC to anyone looking for reliable car service in New York for both professional or personal use.
Alyza
We have had the great pleasure of working with ABC for about a year and a half now. I stumbled upon them accidentally online, and gave them a try, ordering an SUV for my employer, Roberta Flack.
Well, you guys blew us away. You are always on time, perpetually reliable and perhaps most importantly, for our particular needs, immensely respectful and courteous.
And, on the rare occasion that there is any sort of problem, Russell himself takes care of it and sees that it is resolved immediately.
Ms. Flack has been in the professional music business for over 40 years now, and her needs are myriad. Yet, you come through time and again.
We could not be more happy to be working with you.
Thank you.
Shana A. Solerwitz
Road Manger and Executive Assistant for Roberta Flack, Musician
Hi Russell. I wanted to write you a little note to tell you that Mr. Holson passed away last week. He was 83-years-old. He had back surgery about a year-and-a-half ago and never quite bounced back from it. One thing after another seemed to break down on him. For such a vibrant and active man, it was heart breaking to watch. I’m glad he’s out of pain and suffering, but I will miss him terribly. I worked for him for 26 years.
Mr. Holson very much enjoyed your services when he came to New York and would always smile and chuckle when he spoke of you. He was glad to know you were getting your own business up and running. Well, I wanted to write you and pass on this sad news. If ever I’m in New York, I will definitely get in touch with you!
Nancie
We may never know how we touch other people´s lives nor perhaps others know how they have touched our life. At the end of the day, one can only hope to surround ourselves by only those that have made a positive impact in our life. Thank you for all the positive things you have unconsciously given to my life.
To all New York City visitors-
If you want to see the city in style, you must choose ABC Limo. You will think you stepped back in the days when Frank Sinatra was still alive. Russell took us to the best pizza joint-it was literally the best pizza I’ve ever had. And our tour included things I haven’t seen on any other NYC tour. Russell definitely adds an individual touch. We only had a couple of hours with him, but it couldn’t have been better.
Thank you ABC Limo!
ABC Limo provides a customer-oriented limousine service. My long-term and extremely loyal devotion to ABC stems from their unparalleled punctuality and the cleanliness of their cars. Their drivers without exception are professional in demeanor and appearance, and highly personable. Pickups with regard to time and place are always well-orchestrated, leaving little doubt to the customer. Last minute orders and changes are always accommodated. I wouldn’t use any other service in the Tri-State Area.”
Elizabeth Camacho
We have used several limo services in NYC and ABC is the best of them all. The driver was prompt and courteous. The limo was immaculate, not dirty and dated like some other services. Russell was so very quick to answer the phone and respond to all our questions. He emailed our confirmation immediately. ABC will be highly recommended by us. We will also never use anyone else but ABC when we’re in the city.
Your very happy and satisfied clients,
Arlene & Harry Seligman
Good Morning Russell:
Thank you SO much for everything and I’m more than happy to provide you with a review as we couldn’t have been happier with it.
- ABC NYC Concierge Services were FANTASTIC! This was our first time using this Car Service for Toy Fair, and we most certainly will book them again next year!
- The Reservation process with Russell was easy and he was very accommodating. The driver’s (Abdul & Derrick) were extremely nice and courteous to all of the passengers and the vehicle (SUV) that we requested was clean and accommodated everyone quite comfortably.
- Our driver on one of our nights was even kind enough to take us to our dinner location as we were running very behind from exhibiting at the Javits.
- The fact that you receive a text of who your driver is and his cell number, in case you’re unable to locate him/her, was so convenient.
- All around this was a 5 star experience and would highly recommend ABC NYC Concierge Services to anyone in need of transportation in NYC.
Thank You SO Much Russell !!
Jocelyn
Russell, you were brilliant. Thank you so, so much and I wouldn’t
hesitate to use you again.Cheers!
Geoff
I just wanted to say that we are very grateful for Russell’s help in booking a car today, with such short notice. Out of the ten car services we tried, not only was Russell the one person who was kind and professional, but the only one who could get us our car on time. So once again, thank you.
- Steven, from Chiron Capital
Russell,
I wanted to let you know that I was impressed with ABC. I’ve used a lot of car services in a lot of cities and ABC is among the best. Everything was top notch: the cars, the drivers the service. I really appreciated the pricing policy, too. I hate being surprised by extra charges, undisclosed fees or getting one price on the phone and another when I check my credit card statement.
We’ll use your service during our next trip to New York and will recommend it to friends.
Cheers,
Bill Hulley
Russell,
I want to thank you for providing excellent service for our family during our trip to New York. Our granddaughter was a participant in the Westminster dog show, and we were concerned about getting to and from the airport with the dog and the equipment. Our experience with your company and your driver Carlos made the trip very pleasant. We will use ABC anytime we are in New York. Thank you.
Here is a picture of our granddaughter at the show.
http://www.daylife.com/photo/08tP7sPfgv4CB?q=dog+show
Greg & Jeanne Tucker
Cheyenne, WY
We fly into JFK twice a year and always use ABC NYC Concierge. There is nothing like arriving in the most bustling city in the country and feeling completely relaxed. Either Russell or one of his drivers are always there waiting before we walk off the plane. Each and every time we are met with an impeccably clean luxury car and a helping hand. Not only do Russell and his drivers get us to our destination safely and efficiently, but they provide wonderful facts about New York’s rich history along the way. Russell is accessible, dependable, and provides superior service. I highly recommend ABC NYC Concierge.
Best,Rikki
Annie Girl
Hi there
It’s very easy for me to provide a recommendation for Russell Figaredo – throughout the year and a half I have been calling on him he has provided nothing but exemplary service. His entire fleet of drivers provides professional, punctual, and friendly service in some of the most beautiful and well maintained cars I have ever seen. By far, though, the best element of working with Russell is the reliability.
My supervisors are perpetually overbooked and overscheduled. Given their hectic days, it is quite necessary for any car reservations to be right on time. I always know that when I make a reservation with Russell, I can leave the office with all confidence that there will be no problems. Russell runs his business like a pro – absolutely the best I have seen yet.
Again, I would enthusiastically recommend him.
If you have any questions at all, please feel free to call.
Sarah Beth Sortino
Ospraie Advisors, L.P.
Russell:
Please forgive me for not getting these pictures to you sooner. We have been in Houston Texas for our daughter Jessica to undergo clinical trials. The Cleveland Clinic has declared her as terminally ill and says there is nothing further that they can do for her.
You were an amazing help with our trip to NYC and we can’t thank you enough for you generosity. Your willingness to donate your time and resources was greatly appreciated by the entire Stayer family.
Please place these pictures on your website and let me know how we may write a caption or letter to express our appreciation to the ABC Limo company.
Thank You again.
Becky StayerPS. Aaron still talks about your fabulous suit.
Dearest Russell ABC NYC Limo;
I would like to express our sincere appreciation for your generosity and hospitality during our stay in New York. Your professionalism and knowledge of the area as well as scenic sights was a godsend. We would highly suggest your company to anyone looking for a safe, fun, knowledgeable ride through NYC. On behalf of the entire Stayer family we extend our deepest appreciation.
Jessica Stayer/ Aaron Heath
North Canton, Ohio
Thank you Russell for your e-mail.
I have co-workers that will be going to NY over the next few months and I’ve already told them about our positive experience with your company (I’ve also given them all of your contact information so they can contact ABC when they reach the city).
Our other two drivers that we had were fabulous & very knowledgeable.
Thank you again and take care.
C. Clark
Russell,
It was great to see New York through your eyes.Your enthusiasm and knowledge of the different areas added to our overall enjoyment of the Tour.
We are so pleased we were able to have you as our guide. We will be referring you to all our friend when they visit New York.
Thanks again,
Mary and Vicque
Hey Russell,
Your baby is adorable! Congratulations. Thanks so much for sending the pictures.
As for my comments on your service:
So often I’ve been driven into cities I don’t know very well wondering what all the buildings are, where exactly I am in relation to where I am going, etc. I loved riding with you because you knew everything about New York and were willing to share. You answered all my questions and filled me in on movie trivia and historical facts. I also thought it was fun that you had healthy snacks for me and that you played Frank Sinatra songs as we drove into Manhattan.
Overall your service was friendly and professional.
You’re quite a character Russell and really run a great service.
Jennifer
Happy New Year, Russell!
Jim and I were watching the movie ” Two for the Money” with Al Pacino and Matthew McConaughey the other night.
Al Pacino’s character owns a business (and lives in the building) in Brooklyn. It is a brick building facing the NYC view you took us to. Its across the street from the dock under the Brooklyn Bridge and the ice cream store we got coffee at.
The camera pans the ice cream store, the dock (they have a children’s party right in the spot we were standing) and they even have a camera shot of the Gulf gas station right when you come over the bridge (where they work on the old cars).
They also show some of the brownstones we were looking at.
Jim and I got such a kick out of seeing that so soon after we had just been there!
If you haven’t seen the movie, you should rent it. Its about sports betting.Again, thanks for taking us there!
~Jody Reimler
Russell,
I only spoke very briefly with Jennifer and she said it was great and very personalized. She said she would definitely recommend it to anyone wanting to do something different in NYC.
Jeanette Errett
Escape Planner
Private Escapes Destination Clubs
Russell,
I was very impressed with your service and efficiency. My daughter Mariai felt very comfortable too as she knew that your colleague was already waiting for her before she even came out. I was very relieved to hear that too. Thank you for the extra care.
Kind Regards,
Sabera
Russell,
It was a pleasure meeting you, too, Russell…and we thank you again for your gracious ride into the city and your engaging company…we will write about you soon, Warmly, Bill
WILLIAM TOMICKI
Editor and Publisher, ENTREE Travel Newsletter
Russell:
Once again, thanks for coming by yesterday. It was great to finally meet you and so far our company is very happy with your services. You do go the extra yard to make sure that the passenger is well taken care of and it is appreciated.
Marie Bonilla
Executive Assistant
Mesirow Financial Consulting
Russell,
As usual, your service was “Superb”..!
Thank you,Jack Nobben
HK LIGHTING GROUP
Hi Russell,
WOW!
Thank you so much! I did not know that you did that.. As always you give the best service and we appreciate that. It is so refreshing to have someone like you to depend on!Thanks again!
Kirsten
Russell,
“Wandering re-establishes the original harmony which once existed between man and the universe.”
Anatole France
“The older I get, the more I travel, the less I know.”
All my best wishes for the happiest of holidays full of peace and love.
Bill Tomicki,
Editor and Publisher, ENTREE
‘Russell is extraordinarily focused on customer service and always has his client’s interests at heart. Reliable, honest, trustworthy – exactly the kind of partner everyone is looking for and lucky to have.’
Thanks again, jen
JEN SWIDLER • Vice President, Creative Director
The August Jackson Company
Dear Russell:
I wanted to thank you for all of your help last week while in the New York area. I have been doing business in the city for years and never experienced such a smooth trip as what I experienced last week. Your a professional and a one of a kind experience today.
Your flexibility was awesome as my schedule moved a little each day, and I am grateful. I was at a Superbowl party on Sunday with a friend who’s wife was visiting New York . I had no idea how long she was going to be shopping in the city, but the first thing I said to him was if you need a Town Car service in the city, let me tell you about this guy Russell Figaredo at ABC /NYC Limo. Unfortunately she returned on Monday, but you have developed a raving fan…and that is good news for you and your company. As discussed, I will see you in March on my next trip. Thanks again.
Clint
Clint Sly
President
duPont Registry
A Buyer’s Gallery of Fine Automobiles
Russell,
Anyway.. just wanted to let you know that we all appreciate your GREAT SERVICE and CARE, You are very easy to work with and the clients are really happy too, and that makes us look great!
Sincerely,
Terri Melchiorre
Grays Travel
To Whom It May Concern:
I had the pleasure of hiring Russell Figaredo and ABC NYC/UNITED Limousine recently to drive me in New York. As a veteran of over 50 years of luxury travel, I can honestly say this was an unparalleled experience of quality.
Mr. Figaredo is, first of all, a gentleman and exuberant company to be with. His limousine was in top shape and immaculately clean. Mr. Figaredo was 100% reliable and always on time and extremely knowledgeable about New York, its sights and attractions and the many ways to maneuver in traffic.
I would hire him again in a heartbeat. He is a true treasure be your travel business or pleasure.
Sincerely,
WILLIAM TOMICKI
Editor and Publisher, ENTREE Travel Newsletter
Russell,
I am very pleased to add my praise for the services of Russell Figaredo and his ABC NYC/United Limousine.I met Russell more than 2 years ago when a California-based friend staying at the Lowell Hotel used his services while in New York.
In my opinion, Russell’s services are unique in New York City. First, his cars are in pristine condition – no dents, no dirt, no worn carpets, no peculiar aromas – instead a brand new shiny black car which is a pleasure to share with others. All too often, car services are an embarrassment when picking up lady friends but with Russell there is no such problem.
Quite the contrary, my lady friends are delighted with the fresh clean atmosphere.Next, Russell is always punctual, often ahead of time for the pick up. And most impressively of all, he has never failed to be there when the evening is over. And that I can assure you is worth any price to avoid the chronic anxiety throughout an evening that there will be no one outside after a lovely evening at the opera or a restaurant, especially when rain or cold makes an exit difficult. And finally to add a perfect touch, Russell has an extensive music library with an emphasis on big bands and Sinatra so one’s guest is treated not only to a perfect car but perfect music, no talk(!) as well! And it should be noted that Russell dresses the part – double breasted suit and Borsalino hat!
Sincerely,
Bruce C. Horten MD
National Medical Director
Genzyme Genetics
Russell,
I just wanted to send a quick note to thank you and your staff for the wonderful care we received from you while we were in New York.
You made a very stressful time for me go very smoothly. With 10 different executives arriving and departing from all three airports at numerous times, it was a great relief for me that they were all met on time with a friendly face. I received several comments on what a superb job your company did. ABC Limo is a class act and we will utilize your services whenever we find ourselves in New York again.
Thanks again,
Christa R. Morrow
Executive Assistant to Stanton E. Ross
Digital Ally, Inc.
To Russell and the people at ABC NYC United Limousine:
My husband and I were absolutely delighted with your town car service that we used on Tuesday, June 9, 2009. Our driver (Hanif – I’m sure that I am misspelling his name) was wonderful. He picked us up promptly. He was an excellent driver, courteous, and interesting to talk to. I would use him and your service again. I would also recommend your company to my friends visiting NY.
Thank you again for the great service.
Regards,
Ronnie & Tom Rosen
I just wanted to say that we are very grateful for Russell’s help in booking a car today, with such short notice. Out of the ten car services we tried, not only was Russell the one person who was kind and professional, but the only one who could get us our car on time. So once again, thank you.
- Steven, from Chiron Capital
